EMT Practice Test

1. Question Content...

---

Question1: Case escalation rules triggered on the last modification will be reset each time a user adds a related comment to the case?

Question2: Running User concept in Dashboard allows users to view Data which normally they can not view?

Question3: Why are Sharing Rules used?

Question4: Which definition best describes "accounts" and their relationships with other record types in SFDC?

Question5: Chatter is not available for Mobile Users?

Question6: All of the following may be uploaded to the AppExchange Directory EXCEPT:

Question7: Which statement is / are false for folders?

Question8: The relationship group wizard lets you create and edit relationship groups regardless of field-level security.

Question9: You can create Custom Summary Formulas based on Custom Formula Fields.

Question10: Salesforce.com processes any rules in what order?

Question11: Which objects have built in import wizards?

Question12: With Spring'11 release now you can have Photos in Dashboard components?

Question13: A role has many to many relationships with the user?

Question14: It is possible to share a custom object record manually

Question15: A custom field is made Read only from the Field level security and Required from Page layout. The Field will be:

Question16: Conditional highlighting can not be used for?

Question17: Which will appear on your pipeline report?

Question18: Standard Fiscal Years are periods that follow Gregorian calendar, but can start on the first day of any month of the year.

Question19: What profile permission is required for editing and deleting public tags?

Question20: Identify the statements that define Apex data loader?

Question21: In which of the following edition you can create a Managed Package?

Question22: Where are active currencies located?

Question23: When you define a Data Validation Rule, what must you also define?

Question24: Which of the following utilize the "Automated Case User" (Select all that apply):

Question25: Which of the field types cannot be used as an External Id?

Question26: When is a workflow rule triggered?

Question27: What does the default locale impact?

Question28: Case escalation rules triggered on the last modification will be reset each time a user adds an activity or sends an email from the case record?

Question29: Which of the following statements are true concerning email activation? (Select one)

Question30: Which action must be taken to view contacts associated with a case in the console?

Question31: A security token is required for API access when connecting from an IP address within the list of trusted networks.

Question32: What happens if you add a picklist value to a field when there are multiple record types?

Question33: When using advanced currency management, can a past exchange rate be changes?

Question34: If the System Administrator set a user to create only a certain record type, this user's ability to view other record types is affected.

Question35: System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).

Question36: Which Feature is not available in Salesforce.com?

Question37: Which of the following objects cannot be imported via the Salesforce.com Import Wizard?

Question38: The following are true about scheduling and emailing reports.

Question39: If using Customizable forecasting there is a seperate forecast role hierarchy

Question40: If you defined a custom fiscal year structure, your company can not revert to the Gregorian calendar for fiscal purposes.

Question41: What does the Role Hierarchy control?

Question42: You will need a security token to access Salesforce via (choose all that apply)

Question43: Which of these is NOT true: it is possible to import my existing contacts from Outlook by:

Question44: To track revenue gain or loss based on currency fluctuations, you must implement

Question45: Which of the following is the new workflow feature of Spring'11 Release?

Question46: What are Standard Reports?

Question47: How many Solution records can be imported via Import Wizard?

Question48: Which field on the user record controls the currency for quotas, forecasts, and reports?

Question49: Can an administrator change the profile settings of the Standard Solution Manager profile?

Question50: How are Cases assigned?

Question51: What steps are part of the process to enable Multi-Currency in an organization?

Question52: Escalation rules only run during the business hours with which they are associated?

Question53: How is the expected revenue calculated in the opportunity?

Question54: How many Roll Up summary fields can be created in the enterprise Edition on a Custom Object?

Question55: The User Interface Settings can be adjusted for individual users.

Question56: Roll-up summary and formula fields are always read-only on detail pages.

Question57: What are different Types of Sharing Rules? (Check all that apply)

Question58: What is the significance of Primary Master - Detail Relationship in a Junction Object?

Question59: Which of the following is not part of the Profile?

Question60: Determine if the description is Master/Detail or Lookup: No inherited sharing:

Question61: The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. Is it possible?

Question62: Conditional Highlighting only applies to the first summary field column in the table?

Question63: Workflow rules never trigger on converted leads

Question64: Do users have to display the jump page every time they create a new record?

Question65: The Director of Sales wants a report that shows the trending performance of his sales reps. He would like to see the trend by month, with a review of the previous 6 months. Which report format would you use to create this custom report?

Question66: Personal Tags can not be shared

Question67: Opportunity products can be linked in a Lookup Relationship:

Question68: The number of formulas in a Custom summary formula is limited to:

Question69: You can't package workflow rules with time triggers.

Question70: Which one is the following is a salesforce.com definition for an opportunity?

Question71: Identify the true statements about the workflow approval process?

Question72: Which of the following statements is/are true for sharing rules? (Check all that apply)

Question73: What are the opportunity defaults when converting a lead to an opportunity?

Question74: Task Records are "to-do" lists, are date sensitive, and must be completed before they move to my Activity History.

Question75: The user default login hours are 8:00 AM - 5:00 PM. The user logs in at 4:30 PM and stays on till 5:01 PM.
What happens?

Question76: Which of the following object does not support the Business process?

Question77: For which objects you have business processes?

Question78: A checkbox can be the controlling field to a dependent picklist.

Question79: If a profile does not have access to an application, that profile will also not have access to the tabs and objects of that application

Question80: What is the maximum length of the alias field?

Question81: Field-level security can be used to make a field required

Question82: Chatter External license allow users outside the company to join public Chatter groups.

Question83: What are true for the data loader?

Question84: Which of the following is NOT a Standard Salesforce.com Functionality?

Question85: What type of relationship must exist if you would like the child record to remain if the parent is deleted?

Question86: To make a field required, which of the following is used) (Pick the best possible answer)

Question87: Select all that are custom field types. (check all that apply)

Question88: You can rename standard Tabs and Objects. 9962077244

Question89: What needs to be specified to schedule a Report?

Question90: Where are Cases created?

Question91: If Phil is promoted from a Sales Associate to Senior Sales Exec, and the new sales associate is appointed to take Phil's responsibilities. What are the appropriate steps to transfer Phil's account to the new associate?

Question92: Match the workflow steps with the setup requirement

Question93: Define the Solution Manager Profile.

Question94: The formula editor may be used all of the following places EXCEPT:

Question95: Inline editing updates the field when

Question96: Which of the following are formats that you can use for creating a custom report?
A: Hierarchical
B: Matrix
C: Summary
D: Tabular

Question97: Customizable Forecasting cannot be enabled for use with Custom Fiscal Years

Question98: Assume the Organization Wide default sharing is set to private for all objects and no sharing rules have been created. You have two users in the Sales Rep Role, can they view each other's data?

Question99: Who can import data for all users?

Question100: Is it possible to relate a person account to a contact on a business account.

Question101: In order to implement more business process multiple record types must also be implemented:

Question102: What objects in the Org Wide Defaults allow you to do a public read/write/transfer?

Question103: Searches and Filters that take a long time may be cancelled?

Question104: Will data be lost in a Custom Field if Data Type is changed to Number from any other Data Type?

Question105: Customer Portal users can view the tags section of a page, if it is included in a page layout.

Question106: Who can manually share records?

Question107: Formula cannot reference any field that is restricted by Field level security

Question108: API's are not available for use in which Salesforce.com edition?

Question109: A System Administrator can edit a profile to:

Question110: Which of the following make a User record Unique?

Question111: Is it possible to report on the converted Leads?

Question112: What happens when a user owns an opportunity record but does not have the Read permission on Opportunity Object?

Question113: Which of the statements is/are true for data validation?

Question114: If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.

Question115: Dynamic Dashboards allow data to be displayed by the user viewing it, rather than by a specified running user - eliminating the need to create the same dashboard for multiple users.

Question116: Email templates used in all of the following features must be public and active EXCEPT

Question117: What does the dashboard snapshot on the Home Page display?

Question118: Is it possible for users to override their own forecasts and forecasts for users below them in the forecast hierarchy?

Question119: Describe the methods to allow access to the application?

Question120: Which of the following are true about Web-to-Lead:

Question121: Which is true about Salesforce Knowledge Sidebar for the Service Cloud Console?

Question122: What can stop a scheduled report-dashboard run?

Question123: Define the Contract Manager profile.

Question124: The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will

Question125: An admin changed the org default language from English to spanish. What must end users do to see this change?

Question126: Standard Reports May be used as a starting point for Custom Reports

Question127: Which file types can you use when exporting reports?

Question128: Deleting a lead from a campaign does not delete the lead itself, but it is no longer a campaign member.

Question129: A Standard profile that has Standard User Permissions and can manage published solutions and solution categories

Question130: Which of the following does not need business process?

Question131: When Chatter is enabled in an org, the following happens (choose all that apply).

Question132: The "Open Calendar" link below any list view can be clicked to display a view of my calendar. But, can I drag records from the list to time slots on the calendar to create events (sales calls, etc) for these records?

Question133: What are the three editions of Salesforce?

Question134: Custom formula fields are recalculated:

Question135: Which step is required when configuring the new Salesforce for outlook?

Question136: Which of the following can NOT be used to customize your Home Page?

Question137: Which type of field could you use to create a relationship between a custom object and another object?

Question138: Difference between workflow rule and workflow approval process is:

Question139: Queues can be made up of the following

Question140: If your org is configured for data export, you can generate backup files manually how often?

Question141: When users log in to Salesforce, either via the user interface, the API, or a desktop client Salesforce CRM confirms the log in is authorized using all of the following EXCEPT:

Question142: How can you export accounts and contacts in a Contact Manager edition of Salesforce?

Question143: How does the Import Wizard perform matching when updating records?

Question144: Standard profile permissions cannot be edited.

Question145: Which is a capability of Chatter? Choose 3 answers:

Question146: A sales team is a set of users that normally work together on _________ ?

Question147: If you change the data type of any custom field used for lead conversion, that lead field mapping will be deleted:

Question148: Is it possible to have Sidebar search enabled with Global Search?

Question149: What is true about Lead Assignment Rule?

Question150: Which of the following settings directly affects Date fields to display as MM/DD/YYYY?

Question151: What does a workflow approval process do?

Question152: A lead has been converted. Where can we find the campaigns associated with it? Select 2.

Question153: Data validation ensures the integrity of data when data is exported in SF

Question154: Can an end user import Members into a Campaign?

Question155: Can you make a standard field unique?

Question156: Which of the following are standard Salesforce applications?

Question157: When are custom fields removed from the recycle bin?

Question158: You can use standard reports when creating

Question159: The record owner is a user or a queue that has control or rights to a particular data record.

Question160: Standard Fiscal Years are for companies that break down their fiscal years,quarters and weeks in to fiscal periods.

Question161: When you insert a record using the API, Do Validation rules are expected?

Question162: Which of the following is not a Roll Up summary field operation?

Question163: UI component for tag Access (Choose 2)

Question164: Why would you use early triggers?

Question165: Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form.

Question166: Users with access to opportunities as sales team members cannot extend sharing for those records:

Question167: Joe imports records for Sara, a non-active user. Sara's records will be assigned to Joe.

Question168: All of the following are types of AppExchange Applications EXCEPT:

Question169: Custom Links can be used for the following:

Question170: The _______ determines if a user can read, create and edit Contact records, the __________ determines if he can see/edit contact records owned by his subordinates.

Question171: What are the Org Wide Default permission options?

Question172: Relative Dates in Report

Question173: On which of these areas Data Validation rules are enforced but no feedback is given to users?

Question174: What is the maximum length of the field type "Text Encrypted"?

Question175: What happens if chatter is enabled in an org with 15 or fewer users?

Question176: When you transfer an Account which of the following objects are automatically transferred?

Question177: When you click Printable view , the report will display in a print ready format in Excel?

Question178: What is a Record Type? Select the right choice

Question179: The support team has asked the System Administrator to automate the notification of a customer's support plan ending - they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?

Question180: You convert a lead that is linked to multiple campaigns what is inserted into the opportunity Campaign Source field?

Question181: What is true about Managed Packages?

Question182: Which of the statements are true for Cases:

Question183: List view can (Choose all that apply)

Question184: To enable Field History Tracking for an object, the system administrator must also add the related list to the page layout.

Question185: A Profile can have many users, but a user can have only one profile.

Question186: A Workflow Approval process may be used for all of the following objects EXCEPT:

Question187: What is the default report format for new reports created in report builder?

Question188: The size limit for documents uploaded is:

Question189: Formatting of report is maintained when it is exported via Printable View?

Question190: If your organization uses territory management, the new account is evaluated by account assignment rules and may be assigned to one or more territories.

Question191: What can an agent do when resolving a case? Choose 2 answers

Question192: Which of the following relationships are correct?

Question193: Which of the following can be used to create a back up of data from Salesforce?

Question194: You must meet the following prerequisites before enabling territory management? Choose 2 answers

Question195: Though multiple campaigns can be influential, you can only designate one campaign as the primary campaign source on the opportunity?

Question196: Both accounts and users can exist in multiple territories.

Question197: To minimize the number of sharing rules, use "Roles and Subordinates" over "Roles" where possible.

Question198: Why utilize Account Teams and Sales Teams?

Question199: How can you ensure that a value is entered in a field?

Question200: When you have exceeded your general storage limit, you can use your complimentary document storage for additional space.

Question201: Which of the following objects support business processes?

Question202: Record types are used to implement custom business processes by associating them to specific

Question203: When you delete a Contact, it's associated Campaign Member record is deleted as well.

Question204: Which is a capability of a campaign? Choose 2 answers MMM

Question205: Org wants to create a follow up task based on a field change. Which is the best way to do it?

Question206: Custom Summary Formulas are based on hard record values but used to create a temporary formula for custom reporting needs.

Question207: Which tool should be used to Import more then 65000 records in Salesforce.com?

Question208: A manager wants to pend all task assigned to his team so that the due date will be pushed a few days forward.

Question209: Which takes precedence: User's language setting or Company profile default language?

Question210: If you change the data type from a Checkbox to a Picklist, it can cause data loss.

Question211: Workflow rules on custom objects are automatically deleted if the custom object is deleted.

Question212: The maximum number of values in controlling picklists is the same as in dependent picklists.

Question213: Do Validation rules get enforced on the Lead Conversion?

Question214: Sharing rules can be formed on the following except:

Question215: Which two functions return the same result when used with fields of the same data type?

Question216: Which are true about Email to Salesforce Enhancements after Spring 11 release?

Question217: Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model?

Question218: Which of the following cannot be used as a source report for the Analytical Snap Shot?

Question219: Who can invite Chatter customers into a Chatter group?

Question220: Methods to automate leads?

Question221: Which are Activity Attachment Enhancements in Spring 11?

Question222: When transferring an account from one user to another, which of the following options are selectable? (Select all that apply)

Question223: Export to Excel is available for Printable Lists:

Question224: The Account owner, Opportunity Owners and case owners:

Question225: Dashboards can be created by using Standard Reports as Source Reports?

Question226: What happens when a user is already logged in when restricted hours start?

Question227: What are the two main parts of WF?

Question228: An active user record consumes a license.

Question229: If you delete a report and change your mind, you can retrieve it from the recycle bin.

Question230: Time-dependent workflow will not work with which type of workflow evaluation criteria?

Question231: All of the following actions may take place on a Workflow Rule EXCEPT:

Question232: The running user doesn't override the sharing role while allowing users to see high-level sales data for everyone, not just

Question233: Multiple record types may be created for every tab, with the exception of

Question234: What is Force.com Platform? Choose 3 answers:

Question235: Which statement is true about custom summary formula?

Question236: Select all which are true about Contacts Objects

Question237: The Data Loader can de-duplicate records during import.

Question238: When creating a sales process, the System Administrator will be modifying/filtering the values of the
__________ field.

Question239: Records & Record Detail Pages: What is NOT true of hover links in SFDC?

Question240: On Lead Conversion a Lead Object Custom field cannot be mapped to Which Object custom field?

Question241: Are custom object reports accessible when you add a custom object tab?

Question242: Custom Summary Formulas can run calculations on report calculations.

Question243: Custom Report Types (CRT) allows you to build a framework from which users can create and customize reports in the report wizard but not in report builder.

Question244: Here are the salesforce.com definitions of a Lead, Account, Contact, & Opportunity. Which one is the definition for an opportunity?

Question245: What objects are cases related to?

Question246: When using Territory Management, can an opportunity be associated with multiple territories?

Question247: A Workflow Alert can be tracked in Activity History

Question248: What is a Dashboard made of?

Question249: Can a delegated approver revoke a previously approved process?

Question250: Which of the following components is displayed only if the record in the detail view has associated records?

Question251: You cannot delete a standard report.

Question252: I can merge 3 records at a time in SFDC to clean up dupe.

Question253: You can set a default value for a custom field.

Question254: If there are any users in the organization that shouldn't have view access to Account records, the OWD for Accounts should be set to

Question255: If single sign-on is enabled for your organization, API and desktop client users cannot log in to Salesforce CRM unless their IP address is included on your organization's list of trusted IP addresses or on their profile, if their profile has IP address restrictions set.

Question256: Formula and roll-up summary fields are included in backup exports

Question257: On which OWD sharing defaults the Sharing Rules can't be defined?

Question258: Field Level Security cannot be used to make a field required.

Question259: How does a Profile differ from a Role?

Question260: Custom Picklist fields can be either controlling or dependent fields

Question261: Which of the following are not standard objects?

Question262: Which one of these may be a controlling field and a dependant field?

Question263: Permission sets can replace the need for profiles.

Question264: If territory management is enabled for your organization and a lead is converted, how does it get assigned?

Question265: Is identity confirmation necessary if a user's IP address is known and browser cookie exists?

Question266: Adding a user to the sales team group will give access to opportunity records that was previously a restricted account.

Question267: Who can delete records?

Question268: You can set up Salesforce to automatically send email alerts, assign tasks, or update field values based on your organization's workflow

Question269: Picklist dependency rules are not enforced during Import

Question270: Which statement is true regarding High Volume Portal users? Choose 2 answers

Question271: This type of relationship links two objects together, but it has no effect on deletion, record ownership, or security, and the lookup relationship field is not required in the page layout.

Question272: How many app exchange apps can you install in EE?

Question273: Which of the following is not an available function in the Formula Fields?

Question274: The Account Access, Contact Access and Opportunity Access options depend on your sharing model

Question275: A user who has access to formula field can reference fields to which he or she doesn't have access to allowing him or her to view restricted data.

Question276: Users with which Permission can install or uninstall AppExchange packages from the AppExchange

Question277: With Spring 11 release, you can now sort line items in the Quote Line Items related list on a quote.
Syncing a quote with an opportunity also syncs product sort order.

Question278: Editing Records: If I see a magnifying glass icon next to any field in SFDC, this means I can start typing into the field and matches will automatically appear to choose from. Or, I can click on the magnifying glass icon and look up data to fill the field with.

Question279: Which of the following object relationships is NOT allowed?

Question280: Report charting is only available for:

Question281: Select the option that is NOT true of opportunities:

Question282: Select the best component to use if you want to list the top five sales performers on a dashboard.

Question283: Recent Item and Look up Hover Views use the:

Question284: YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?

Question285: Workflow Tasks are NOT tracked in the Activity History and can be reported on MMM?

Question286: The system administrator needs to prevent telesales teams from logging into Salesforce outside of the office.
How will he/she do this?

Question287: What can an administrator customize for the Service Cloud console?

Question288: It is only necessary for Identity Confirmation if IP address is unknown and browser cookie does not exist:

Question289: Maximum number of values allowed in a controlling field is:

Question290: Which fields cannot be followed in Chatter?

Question291: Custom formula fields can reference other custom formula fields including themselves.

Question292: List the objects that may have Sharing Rules

Question293: In order to update records using the Data Loader, what field must be present in the csv file?

Question294: What are two sources from which cases can be created?

Question295: What is conditional highlighting for reports?

Question296: What do you need to specify when you schedule a report?

Question297: A person account is different from business account because: (any 2)

Question298: Which of the following is Not a Mandatory Field while creating a User Record?

Question299: Report are available on the following tabs

Question300: When transferring leads to a queue open activities are also transferred?

Question301: What is true about a Role?

Question302: How can an Administrator customize campaign members? Choose 2 answers: MMM

Question303: Public groups can be used to simplify the creation of sharing rules for Administrators.

Question304: What type of field can a lookup filter be applied to? Choose 3 answers mmm

Question305: Queues can be setup for which objects? (check all that apply)

Question306: Which function can be performed using enhanced profile management? Choose 2 answers

Question307: The administrator wants to track data over a period of time. Which graph would he use?

Question308: Which types of files can be accessed from the Files tab?

Question309: _________ are words or short phrases that users can associate with most Salesforce.com records to describe and organize their data in a personalized way?

Question310: All dashboard viewers see data based on the security settings of the Running User-regardless of their own personal security settings?

Question311: Will users have to use their security token when logging into connect for outlook if their IP range has already been added to a trusted IP range?

Question312: To log into the Data Loader, the IP address must be a trusted IP or the User must know their security token.

Question313: Which of following is granted by the Manage Cases Permission (Select all that apply)?

Question314: What are the three report types available when creating custom reports?

Question315: List the differences between the Jumpstart Wizard and the Standard Approval Process Wizard:

Question316: What is the process to create a custom app?

Question317: Custom Summary Formulas can run calculations on custom formula fields.

Question318: Which data can be synched using the new Salesforce for Outlook?

Question319: When a record is deleted it sits in the recycling bin for 30 days

Question320: Adding & Searching for Records: Which search option allows me to search across multiple fields including notes, descriptions, and comments?

Question321: All of the following are default Account record types- with Client Management EXCEPT:

Question322: How many Editions are there in Salesforce.com

Question323: In order to enable multi-currency feature in Salesforce, you must

Question324: What is a Running User?

Question325: Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called

Question326: When would you choose to build a Public Group?

Question327: Following are the Custom Business Objects EXCEPT:

Question328: You can use conditional highlighting for summary and matrix report only.

Question329: How many User records can be imported via Import Wizard?

Question330: At this click path Setup > App Setup > Customize > Tab Names and Labels > Rename Tabs and Labels you can rename the Tab Names of standard objects.

Question331: Which of the following are not controlled by the Page layouts?

Question332: Which of the following statements about a user record are true?

Question333: What does a profile control?